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Shipping Policy
We ship Fitzap products to many countries and regions worldwide.
Shipping availability, shipping fees, and estimated delivery times vary depending on the destination.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Processing may take slightly longer during holidays, high-volume periods, or other special circumstances.
Estimated Delivery Time
For most standard destinations, delivery usually takes approximately 5–8 business days after shipment.
Delivery times may vary depending on the destination country or region, local carrier handling, customs clearance, public holidays, weather, or other factors outside our control.
Any delivery time shown at checkout is an estimate and is not guaranteed.
Shipping Fees
Shipping fees vary by destination.
Some countries and regions may qualify for free shipping, while others may require a shipping fee due to local delivery costs.
The final shipping fee will always be shown at checkout before payment is completed.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please note that tracking information may take some time to update after shipment, depending on the carrier and destination country.
Customs, Taxes & Local Fees
Customs duties, import taxes, VAT, or other local charges may apply depending on your country or region.
Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the customer.
Customs clearance times may also affect the final delivery time.
Delivery Issues
Delivery may be delayed due to:
- Customs clearance
- Local carrier delays
- Incorrect or incomplete shipping addresses
- Failed delivery attempts
- Public holidays
- Weather conditions
- Other circumstances outside our control
Please make sure your shipping address is accurate and complete before placing your order.
If a delivery issue occurs, please contact us and we will do our best to assist you.
Contact Us
If you have any questions about shipping, please contact us at:
We’re happy to help.