Shipping policy
Shipping Policy
We ship Fitzap products to many countries and regions worldwide.
Shipping availability, shipping fees, and estimated delivery times may vary depending on your destination.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
During high-volume periods, holidays, or special circumstances, processing time may take slightly longer.
Shipping Time
Estimated delivery time varies by destination.
For most standard destinations, delivery usually takes 7–15 business days after shipment.
Some countries or regions may require a longer delivery time due to distance, local carrier handling, customs clearance, or other shipping conditions.
Delivery times shown at checkout are estimates and are not guaranteed.
Shipping Fees
Shipping fees may vary depending on the destination country or region.
Some countries may be eligible for free or lower-cost shipping, while certain regions may require additional shipping fees due to higher delivery costs.
The final shipping fee will be displayed at checkout before payment.
Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Please allow some time for the tracking information to update after shipment, as tracking updates may depend on the carrier and destination country.
Customs, Taxes & Local Fees
Customs duties, import taxes, VAT, or other local charges may vary depending on your country or region.
These fees are not included in the product price or shipping fee unless otherwise stated at checkout.
Where applicable, these fees are the responsibility of the customer.
Customs clearance times may also vary by destination and may affect the final delivery time.
Delivery Conditions
Delays caused by customs clearance, local carriers, incorrect or incomplete addresses, failed delivery attempts, holidays, weather, or other factors outside our control may affect the final delivery time.
Please make sure your shipping address is accurate and complete before placing your order.
Contact Us
If you have any questions about shipping, please contact us:
We’re happy to help.